General Conditions

is owned by Bike Express Sarl

Rue Ronzades 5

1227 The Acacias


Scope and amendments to terms of sale

These terms and conditions of sale apply to the website. If modified, it will be applied to each order in general.

Our offer

All offers of products, services and delivery terms, quoted in Swiss francs for Euro in the Euro area and in Euro or Euro for the rest of the world, are valid throughout the world.

The items we sell are described and presented with the greatest accuracy. If, despite all precautions, errors have occurred, we could not be in a position to be engaged in this fact. Pictures represent the only indication of alterations that may exist because of their transcript on the website.

Also, differences may arise from the color of the raw material of the object, patterns, size of its cut, etc. Except in boxes of warranty, all transactions between and its customers, may not give rise to a claim.

The workforce is not guaranteed in the case of a foreign exchange service provider.

Validation of orders and electronic signature

Anyone who has signed an agreement to enter into force.

The click associated with the authentication and non-repudiation and protection of the integrity of messages is an electronic signature. This electronic signature has value between the parties as a signature handwritten.


The order can be registered on the website if you are Clearly APPROBATION:

Either by Reviews entering your account number (login + password), which is strictly personal to you by creating an account on if you are not yet registered.

For sale. The contract is formed when issuing the order confirmation. Upon confirmation of your order, this one will be forwarded to our logistics services for treatment.

ou will receive a first automatic email acknowledgment. But at any time, you can get information about your order by contacting us:

by email via our form contact

call +41 22 347 12 27


the prices are quoted in Swiss francs reflect the Swiss VAT.

Keep your invoice, it will serve you in an exchange or refund.

Bike Express Sarl reserves the right to change prices at any time.

Payment and security

The credit card is encrypted using SSL (Secure Socket Layer) and never transmitted unencrypted over the network. Payment is made directly to the bank. Bike Express Sarl has no access to these details, and do not keep them on its servers.

1.Payment is on the bank server secure our partner (Stripe). This implies that you are transmitted via the website. Payment by credit card is perfectly secure; Your order will be recorded and confirmed by the bank.

2.Security Delivery times are only indicative and subject to change in case of problems with the carrier or manufacturer.

That is why they are called back for each transaction on our site.

3. Property retention clause

The products remain the property of Bike Express Sarl until full payment of the order by However, after delivery, the risks of goods passes to the customer.

4. Payment Default reserves the right to refuse delivery or to deliver a payment order.

Terms and delivery

The average shipping time is between 1 and 3 business days for Switzerland in stock in the store. Bike Express Sarl undertakes to respect this maximum shipping time.Looking for the models in stock at our suppliers, the period will be between 10 and 20 days is the delivery time in the store, the package preparation time and shipment to your home. In the case of a vendor and a vendor, we will contact you as soon as possible. We urge you to contact us in advance of your order to know the availability of products.

Then count between 48 hours and 72 hours (average time observed in Switzerland) for the transportation of your service providers. The delivery of all packages is provided by an independent private carrier. It is imperative as a customer you check the condition of the goods upon receiving it.If any problem arose (breakage, damaged goods, etc.), you must refuse the goods and specify the exact pattern and clear the carrier. No returns will be accepted for breakage or damage to the equipment if it is not reported to the carrier that it has been recovered.

If it is agreed within the limits of delivery, the seller will notify the customer as soon as possible.

Similarly, no compensation can be claimed if an item can not be issued as a result of an unexpected shutdown of manufacturing, whether as a result of strikes, accident, natural disaster, impossibility of supply or any other causes beyond our control.

Concerning the deadlines for deliveries outside Switzerland, the average time is 5 to 10 days in Europe and 15 days in the rest of the world.

For more information, contact our customer service via our or phone +41 22 347 12 27.

Shipping costs

For orders in Switzerland less than CHF 100.- incl, participation in minimum postage and packaging product is CHF 9.80.- in most case, unless otherwise indicated on the product sheet set.

For orders in Switzerland or above CHF 100.- incl Bike Express Sarl offers posting.

Shipping costs are never available for shipment outside Switzerland.

Money back – right of withdrawal

“Satisfaction” is the motto of Bike Express Sarl!

Our team seeks above all your satisfaction. undertakes to exchange any item subject to a major problem, adaptation or satisfaction.

The withdrawal periods of 14 days after the receipt or withdrawal of your order, for non-professionals.

Transport costs and return are the responsibility of the buyer.

The exchange or refund items that do not follow you, must be in their original packaging.

May not be exchanged items have undergone deterioration after receiving a validated and controlled by the customer.

Simply send your package RECOMMENDED IN, with the withdrawal completed form to download here , and accompagné by a copy of the invoice to this address: Bike Express Sarl Street Ronzades 5, 1227 Les Acacias.

Returns of goods must be sent by post, as RECOMMENDED. In any case the Company BIKE EXPRESS SARL is not responsible for the loss or the deterioration of the parcels in return for exchange. The return shipping costs can not be refunded in any case; cash on delivery parcels will be systematically refused.

The exchange is free, you do not pay a new flat rate contribution to the shipping costs.

Provision of the law “Computers and freedoms”

At Any time, “you-have a right to access, modify, rectify and delete data you . When ordering, we suggest you recevoir promotional offers If you wish recevoir Such offers simply check The Following sentence: I wish recevoir Bike- newsletter. Vous pouvez aussi modify your subscription by clicking close the link at the bottom of Each newsletter or by visiting your account Vous pouvez aussi make a request to our services by email BIKE EXPRESS SARL, Rue des Ronzades 5, 1227 Les Acacias, or by email via our form contact


In the event that the provision of this contract is null and void by a change in legislation, regulation or short decision, this does not affect the validity and validity of these terms and conditions.

Responsabilities and litigation

The company BIKE EXPRESS LLC could not be held liable for inconvenience and damage relating to the use of the Internet as a break in service, the presence of computer viruses or external intrusion short.

In case of dispute, an amicable solution will be sought before any legal action. Otherwise, any legal action will be taken in the presence of the defendant, the place where the defendant lives, the place of execution or the provision of service.

These conditions are subject to Swiss law.


Any reproduction, even partial, of elements of the site requires prior written approval of the company BIKE EXPRESS SARL and from Nicoleta Ban-Stefan.

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